Privacy Policy | Almaaz Dental Repair

This Privacy Policy explains how Almaaz Dental Repair ("Almaaz," "we," "us") collects, uses and protects information when you visit almaaz.us, submit a repair request, or use our services.

1. Information we collect

Information you provide: practice name, contact name, phone number, email address, shipping address, equipment make, model and serial number, and the description of the issue you submit through our forms, by phone or by email.
Service records: details of repairs, estimates, approvals, invoices and shipping tracking related to your equipment.
Technical information: basic data automatically sent by your browser such as IP address, browser type, pages visited and date and time of visit, collected by our hosting and security providers.

We do not ask for and do not want patient health information. Please do not include any patient information in forms, emails or with equipment you ship to us.

2. How we use your information

To respond to repair requests, prepare estimates and perform services
To ship equipment and communicate about the status of your repair
To invoice, process payments and maintain business records
To provide warranty service and customer support
To protect our website against fraud, spam and abuse
To comply with legal obligations

3. How we share information

We do not sell or rent your personal information. We share information only with service providers who help us operate our business, such as website hosting and security (Cloudflare), shipping carriers, payment processors and parts suppliers, and only as needed to provide our services, or when required by law.

4. Cookies

Our website does not use advertising or tracking cookies. Our hosting and security provider may set strictly necessary cookies to protect the site from malicious traffic. Fonts are loaded from Google Fonts, which may receive your IP address when the page loads.

5. Data retention

We keep service and business records for as long as needed to provide services, honor warranties and meet legal, tax and accounting requirements.

6. Security

We use reasonable administrative, technical and physical safeguards to protect your information. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.

7. Your rights

Depending on where you live, including certain US states and Canada (PIPEDA), you may have the right to access, correct or delete your personal information, or to withdraw consent to certain uses. To make a request, contact us using the details below. We will respond within the time required by applicable law.

8. Children

Our services are intended for dental businesses and professionals. We do not knowingly collect information from children under 13.

9. Changes to this policy

We may update this policy from time to time. The "Last updated" date at the top shows when it was last changed.

10. Contact us

Almaaz Dental Repair
1922 Dempster Street (Inside Evanston Plaza)
Evanston, IL 60202, USA
Phone: (312) 292-8622